The twenty-first century is a time of dramatic change, but one aspect of investigation and intelligence collection has changed very little in thousands of years. If an agent or investigator wants to collect information from people, they must ask questions. The setting for those questions may range from a secure location with a source who is in custody to a living room with a source who just offered the investigator a cup of coffee. Regardless of the setting, the necessary skills are the same.
A successful interviewer is one who is trained to listen carefully to what is said and what is left unsaid, and who is competent to interpret all of the ways in which a person communicates with their body and inflections. A successful interviewer must also be able to recognize indicators of deception, and simultaneously catch the cues that indicate which questions might lead them to valuable intelligence. While focusing on all of these tasks, skilled interviewers also work to constantly maintain and improve rapport with their source. Ultimately, the best interviewers know which questions to ask, when and how to ask them, and how to gain the most useful information possible from the answers.
The Human Intelligence Group is led by an expert interrogator, Director Joshua Villines. He and his team have designed curricula to assist a wide range of professionals - including law enforcement officers, intelligence agents, private and corporate investigators, attorneys, and human resource leaders - in conducting interviews of all kinds in accordance with the highest professional and ethical standards.. We offer a number of different training programs, of varying lengths and skill levels, that can be adapted to the specific needs of your organization. Course material is drawn from a number of national and international sources, and then tailored by our skilled instructors to match the mission of your agency or organization.
In addition to providing training, our network of professional instructors is also available to consult with your organization, or to work as contract or court-appointed investigators, for case-specific needs.